Policies and Terms and Conditions

You may use information contained on this web-site for yourself and forward the links to others.
Note however that the content and images are copyright protected, and not allowed to be distributed or freely used.

It is recommended that you print a copy of this agreement for your records.


This is a legal agreement between you (as an individual or as a single entity) and SYMPLANTA GmbH & Co. KG, known hereafter as 'SYMPLANTA'. You should carefully read the following terms and conditions before using these web pages. Your use of these pages indicates your acceptance and understanding of these terms and conditions. By using the web pages, images, and other components, you agree to be bound by the terms and conditions.

SYMPLANTA retains all intellectual property rights in the SYMPLANTA web pages. If you intend to use material from this web page, this will need official agreement by SYMPLANTA. 


Pre-Licensed Images: SYMPLANTA web pages may contain images or photos provided by third-party providers. SYMPLANTA has obtained the necessary licenses, rights, or permissions to use the images. You may use such images within the SYMPLANTA web-pages, but do not have the right to use the images separate from the SYMPLANTA web-pages. You are bound to copyright of any third-party image providers.

Watermarked Images: SYMPLANTA web-pages may contain watermarked images or photos provided by third-party providers. SYMPLANTA has obtained permission to incorporate these sample images. If you wish to use these images for your web site, you are required to purchase the non-watermarked version directly from the vendor.

The imagery used in these web pages may have been altered or modified to some degree from the original image. If you require the imagery for other purposes than the originally intended purpose, please contact the appropriate Licensor. You should include a valid copyright notice and image credit notification on any site that includes images or photos provided by third-party providers.
It is your responsibility to verify that your use of any included images complies with the terms of use as provided by the image providers.

All imagery is provided on an "as is" basis without warranties of any kind, either express, implied, constructive, or statutory, including, without limitation, any implied warranties of merchantability, noninfringement, or fitness for a particular purpose.


Browser Issues: We test our SYMPLANTA web-pages and the web-shop in current browser releases but make no warranties that the performance will be identical in all browsers.

SYMPLANTA Life: All SYMPLANTA products and services, as well as the web-pages are designed to work as documented with the technology in place at the time the item was developed.

Disclaimer: All SYMPLANTA information is offered in good faith. The purchaser agrees to not hold SYMPLANTA liable for any loss of revenue, time, or other damages that might be incurred, directly or indirectly, through the use of a SYMPLANTA web-page or product. In no event shall any liability exceed the original product pricing amount of the SYMPLANTA products.

Support policies

SYMPLANTA offers technical customer support, limited to problems specifically associated with the products offered on these web pages, for twelve (12) months from the date of purchasing. Such free support includes, but is not limited to:

  • Assisting with questions regarding experimental issues, helping you to make adjustments to your research attempts, providing backuped sequence data or vouchers.

Refund policy

If you follow the handling instructions no problems regarding shelf-live, etc., are expected.

Living biological materials, as such, usually are not refundable outside of warranty as described in Terms and Conditions. If you - unexpectedly - have any problems, please contact us promptly. We will try to help to resolve the issue as quickly as possible.

Need more?

We may also offer custom tailored services for your needs.

Feel free to inquire services regarding identification, quality control, or DNA-based field surveys of AM fungi.

This and that...

Symplanta GmbH & Co. KG does not hold any shares of any other company. No other company holds any shares of Symplanta.

The company is 100% independent.